| Frequently Asked Questions |
| 1. What is the Bernardo Heights Homeowners Association and what does it do? The Bernardo Heights Homeowners Association was established to enhance the maintenance and aesthetics of the community. The organization is financially supported by all members of Bernardo Heights Homeowners Association. Membership is both automatic and mandatory. |
| 2. Who is the Bernardo Heights Homeowners Association management company, what do they do and how do I reach them? The management company is PCM. They provide an on site manger who is responsible for the day-to-day management of Bernardo Heights Homeowners Association. The General Manager reports directly to the corporation's Board of Directors and executes the decisions made by the Board of Directors. Please contact the General Manager on site if you have any questions, concerns or comments. All correspondence should be sent to the CABH Board of Directors c/o 16150 Bernardo Heights Parkway, San Diego, CA 92128. |
| 3. If I am having a problem with a neighbor or a violation of the Policies and Guidelines. What can I do? If residents cannot resolve a situation between themselves, then turn to your Neighborhood Association. Should you have a situation that does not appear to be resolved through neighborly means, and you are willing to actively participate in the enforcement provided by the Policies and Guidelines, you may write a violation report letter and forward it to CABH. The board will investigate and take appropriate action. |
| 4. Are Board Meetings open to all residents? If so, where and when are they held? Yes. Owners are encouraged to attend. Homeowner forum is held at the beginning of each meeting. The Board of CABH meets on the 4th Thursday of each month starting at 6pm. Additionally, information on the current status of the Board of Directors' Meeting is contained on the Community Events section of this web site. |
| 5. If I want to serve on a committee, how do I find out what committees are active and how I can get involved? Contact the General Manager at the Community Center. They will inform you of the status of any current committees, and provide you with the process to volunteer based on your interest. Additionally, information on the current status of the Bernardo Heights Homeowners Association committees is contained on the Community Events section of this web site. |
| 6. What is a "management company" and what do they do? A management company is contracted by the Board of Directors to provide such services as: Collection of assessments, supervision of subcontractors, obtaining bids for subcontracted services, providing financial statements and collection reports, as well as a general clearing house for problem solving, communications with homeowners and the Board of Directors and to serve in an advisor capacity. The management company reports directly to the Board and all decisions are made by a majority vote of the Board of Directors. |
| 7. What is my assessment? The assessment is the monthly amount due from each homeowner to cover the operating expenses of the common area and provide for reserve funds for replacement of common facilities in future years. Your assessments are due on the first of the month. |
| 8. How is the amount of my assessment determined? The California Department of Real Estate requires a budget from the developer for each community that a developer proposes to build. This budget is set up on specific guidelines for utilities, landscaping, administration, etc. Reserve funds are monies set aside for future expenses due to the life expectancy of certain items: lighting, street resurfacing, pool equipment, etc. These amounts are then divided by the number of units built in a given phase of the development. Subsequent budgets are developed by the Board of Directors. |
| 9. Will my assessment go up? There is no concrete answer to this. The California Civil Code provides for annual increases, but not to exceed 20 percent per year without the vote of the membership. The Board of Directors may approve an increased budget, increasing your assessment up to this percentage in order to cover increased costs of operating and maintaining the common area and sufficient reserve funds. |
| 10. What happens if I don't pay my assessment? The maintenance and management services incurred by the Association are dependent upon timely receipt of the assessments due from each homeowner. Late payments will result in a late charge, as assessments are due on the first of the month. In addition, the CC&R's allows the Association to charge late charges and interest and proceed with a lien on your property, or foreclosure proceeding for nonpayment of assessments. |
| 11. What are the CC&R'S? The Covenants, Conditions and Restrictions (CC&R's) are the governing legal documents that set up the guidelines for the operation of the planned community as a nonprofit corporation. The CC&R's were recorded by the County recorder's office of the County in which the property is located and are included in the title to your property. Failure to abide by the CC&R's may result in a fine to a homeowner by the Association. |
| 12. What are the Bylaws? The Bylaws are the guidelines for the operation of the nonprofit corporation. The Bylaws define the duties of the various offices of the Board of Directors, the terms of the Directors, the membership's voting rights, required meetings and notices of meetings, and the principal office of the Association, as well as other specific items that are necessary to run the Association as a business. |
| 13. What is the Board of Directors? The Bernardo Heights Homeowners Association is a corporation and therefore a governing body is required to oversee its business. The Board of Directors is elected by the President or Vice President of each Neighborhood Association as otherwise specified in the bylaws. The limitation and restrictions of the powers of the Board of Directors is outlined in the Association's governing documents. |
| 14. Are there any other rules? Most associations have developed Rules and Regulations as provided for in the CC&R's and adopted by the Board of Directors. Rules are established to provide direction to the homeowners for common courtesies with regard to parking, vehicles, and pets, etc. In addition, your Association will adopt Architectural Guidelines with procedures for submitting requests to make exterior changes to your home. Such changes may include patio covers, decks, landscaping, exterior color changes or extensive interior changes and additions. These rules and guidelines are set up to maintain the aesthetic value and integrity of the community on behalf of all owners, and hopefully protect the market value of your investment as well. Violations of these rules may result in action by the Board of Directors and a fine. In addition, if you proceed with an exterior improvement or change, without written approval of the Board of Directors, or Architectural Committee, as applicable, you will be required to remove or correct the alteration and/or be fined for the violation. |
| 15. How do I gain access to the Community Center? Come to the community center and bring either a current assessment notice, tax bill, title or deed to your property. We need to verify you are the owner of record before a card can be issued. If you are leasing, bring a current lease agreement. A fee of $10 per card issued is charged to renters. You will also need a waiver of priveliges signed by the owner. Please call our office if you have questions. 858-451-3580 |
| 16. What do I do if I have a landscape problem? You may contact our office to report any flooding issues immediately. You may drop a written request off at our office. Weekly walk throughs are done and it will be addressed at that time. You will recieive a response of action from our staff. |
| 17. How do I make a reservation for use of the Community Center for a private party? Reservations are accepted up to six months in advance of the event. The rental fee must be paid at the time the reservation is accepted. Please contact the staff at the Community Center for pricing and details! 858-451-3580 |